Terms of Service

Welcome to Sort My Web. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or using our services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Description of Services

Sort My Web provides website design, development, hosting, and maintenance services specifically for plumbing businesses. Our services include but are not limited to:

• Custom website design and development
• Website hosting and maintenance
• Content updates and modifications
• Search engine optimization (SEO)
• Technical support

3. Account Registration

To use our services, you may need to provide certain information about yourself and your business. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your account credentials confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Payment Terms

Pricing

Our services are provided on a subscription basis. Prices are as listed on our website at the time of purchase. We reserve the right to change our prices at any time, but changes will not affect existing subscriptions until renewal.

Billing

Subscriptions are billed monthly or annually, depending on your chosen plan. Payment is due at the beginning of each billing cycle. Your subscription will automatically renew unless canceled before the renewal date.

Refunds

We offer a 30-day money-back guarantee for new customers. If you are not satisfied with our services within the first 30 days, you may request a full refund. After 30 days, subscription fees are non-refundable, but you may cancel at any time to prevent future charges.

5. Service Level Agreement

We strive to provide reliable services and maintain 99.9% uptime for hosted websites. However, we do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

6. Client Responsibilities

As a client, you agree to:

• Provide timely feedback during the website design process
• Supply accurate content and information for your website
• Ensure you have the rights to all content you provide (text, images, logos)
• Not use our services for illegal or harmful purposes
• Not attempt to access other clients' data or our internal systems
• Comply with all applicable laws and regulations

7. Intellectual Property

Your Content

You retain ownership of all content you provide to us, including text, images, logos, and other materials. By providing content, you grant us a license to use, display, and modify it as necessary to provide our services.

Our Work

Website designs, code, and other materials created by Sort My Web remain our intellectual property. While you have the right to use the website we create for you during your subscription, you may not copy, distribute, or sell our work. Upon cancellation, we will provide you with an export of your content.

Portfolio Rights

We reserve the right to display your website in our portfolio and marketing materials unless you request otherwise in writing.

8. Acceptable Use

You agree not to use our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Distribute malware, spam, or harmful content
• Engage in fraudulent or deceptive practices
• Harass, threaten, or harm others
• Collect personal information without consent
• Interfere with our services or other users

We reserve the right to suspend or terminate accounts that violate these terms.

9. Content Updates

Our service includes content updates as described in your plan. "Unlimited content updates" refers to reasonable text and image changes, not major redesigns or new functionality. We reserve the right to define what constitutes a reasonable update. Major changes may require a plan upgrade or additional fees.

10. Cancellation

You may cancel your subscription at any time by contacting us. Upon cancellation:

• Your website will remain active until the end of your current billing period
• We will provide an export of your content upon request
• If you own your domain, we will assist with the transfer
• After your subscription ends, your website will be taken offline

11. Limitation of Liability

To the maximum extent permitted by law, Sort My Web shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services.

Our total liability for any claims arising from these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We make no guarantees regarding search engine rankings or business results from using our services.

13. Indemnification

You agree to indemnify and hold Sort My Web harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or our services shall be resolved through binding arbitration or in the courts of competent jurisdiction.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sort My Web regarding the use of our services and supersede any prior agreements or understandings.

17. Contact Information

If you have any questions about these Terms, please contact us at: